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We currently only ship to Spain and Portugal, if you are outside of this area please email hola@artisanceramica.com for a quote.

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Privacy policy

Privacy Policy of Artisan Ceramica

Effective Date: 1st May 2024

1. Introduction

Welcome to Artisan Ceramica, a trade name of Fair Ceramica Holdings LTD. We are dedicated to safeguarding your privacy and managing your personal data securely and responsibly, in line with the General Data Protection Regulation (GDPR) and other pertinent data protection legislation.

2. Data Controller Details

Fair Ceramica Holdings LTD, trading as Artisan Ceramica, with its registered office at 124 City Road, London, EC1V 2NX is the data controller of the personal information collected through our website www.artisanceramica.com.

3. Information We Collect

We may gather and process data about you, including but not limited to:

  • Identity Data: Such as your first name, last name, username, or other similar identifiers.
  • Contact Data: Including billing address, delivery address, email address, and telephone numbers.
  • Financial Data: Details of bank accounts and payment card information.
  • Transaction Data: Records of payments and purchases.
  • Technical Data: IP address, browser type and version, time zone and location, and other technology on the devices you access our website with.
  • Profile Data: Your username, password, purchase history, interests, preferences, feedback, and survey responses.
  • Usage Data: Information on how you use our website, products, and services.
  • Marketing and Communications Data: Your preferences regarding receiving marketing from us and our third parties, as well as your communication preferences.

4. How We Collect Your Data

Your data can be collected through:

  • Direct interactions, where you provide us with your data by filling in forms or by communicating with us.
  • Automated technologies or interactions, as you navigate our website, we may automatically collect technical data about your equipment and browsing actions.

5. Usage of Your Data

Your personal data is used in accordance with legal provisions for contract performance, compliance with legal obligations, and for our legitimate interests.

6. Security of Your Data

We employ appropriate security measures to prevent your personal data from being accidentally lost, or accessed and used in an unauthorized way.

7. Retention of Your Data

We retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including legal, accounting, or reporting requirements.

8. Your Legal Rights

You have rights under data protection laws regarding your personal data, including access, correction, erasure, and the right to object to processing.

9. Marketing Preferences

You have the right to withdraw consent to marketing at any time by contacting us or using the opt-out links in marketing messages.

10. Changes to This Policy

We may update this policy periodically. Please review it regularly to stay informed about how we are protecting your data.

11. Contact Information

For any questions about this privacy policy or our privacy practices, please contact us at hola@artisanceramica.com.

Fair Ceramica Holdings LTD (trading as Artisan Ceramica) is committed to protecting your privacy and ensuring the secure and lawful processing of your personal data.