We hold stock of Samples and are not subject to the production wait time, samples are dispatched within 1-2 Days
We currently only ship to Spain and Portugal. If you are outside of this area, please email hola@artisanceramica.com with your requirements and we will provide a custom quote.
Delivery Services
Sample Delivery: Free
Courier Service up to 30kg. Over 30kg Kerbside delivery.
Sample Orders:
Only 1 x sample per product per customer and or household is allowed for free delivery. Placing multiple sample orders using different names and/or addresses (e.g., to friends/neighbours) is also not allowed for free delivery; any such orders will be cancelled and refunded. Additional delivery charges may apply when ordering other products with Samples. Additional charges may apply to certain areas/Islands.
Delivery Options and Prices:
Delivery options and prices are available at checkout, calculated based on weight and delivery postcode. Some options may not be available in certain areas.
Orders up to 30kg:
Wrapped and sent out by courier service. A delivery date is displayed at checkout.
Orders Over 30kg or Large Format Tiles:
Packed and delivered on pallets using a pallet truck. Customers should arrange for placement and storage. A delivery date is required (excluding samples).
Delivery Options:
Made to order products will have a production time plus delivery times.
If multiple products are ordered with different production times, the product with the longest production time will be used for delivery.
Standard delivery: 4 Working Days.
Additional Information:
Delivery days/hours are Monday-Friday, excluding weekends. Orders placed after 3pm will be processed the next working day. Extra charges may apply for certain postcodes.
